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PRIVACY POLICY – WBL.ONE
I. ABOUT US
We are a professional consulting firm specializing in the implementation and operation of enterprise management systems in Vietnam.
 
Our official website is: http://wbl.group, and the website you are currently visiting is https://WBL.One.
II. SCOPE OF INFORMATION COLLECTION
We are committed to collecting only the minimum and necessary information to serve legitimate purposes. The collected information includes:
    • Information provided by the Customer: Personal details filled out in contact forms, login credentials when using authentication features, and other information from affiliates.
    • Automated information: IP addresses and browser information are collected for security and system analysis purposes.
    • Service usage information: Data regarding how Customers interact with our website and services.
III. USE OF COOKIES AND TRACKING TECHNOLOGIES
We use Cookies to improve the user experience on the website, specifically:
    • Storing login information: Valid for 2 days.
    • Remembering display preferences: Valid for 1 year.
    • Embedded content from other websites: When we embed content from third-party websites, these websites may collect data about you, use their own Cookies, and track your activity if you are logged into their services.
IV. PURPOSES OF INFORMATION USE
The collected information is used exclusively by us for the following purposes:
    1. Managing and granting access to the Services and supporting consulting operations.
    2. Sending notifications to Customers regarding changes to the Services.
    3. Sending invitations to upgrade products or renew services as they approach expiration.
    4. Performing customer care and post-sales support activities.
    5. Contacting and resolving arising complaints.
V. INFORMATION SHARING
We commit not to share personal information with third parties without the Customer’s consent, except in the following cases:
    • With partners and member companies: We may transfer information to our member companies and subcontractors to fulfill the purposes outlined in Section IV. These third parties are required to sign a confidentiality agreement and strictly comply with this Policy.
    • Exceptions (Legal Requirements): We may disclose information to comply with the law, respond to requests from competent state authorities, protect national security, or protect the legitimate rights and interests of the Customer. In such cases, we will make every effort to notify the Customer immediately and ensure that the provision of information is conducted confidentially.
VI. CUSTOMER RIGHTS
Depending on the request at any given time, Customers have full rights to:
    • Request access to their personal data.
    • Request corrections or updates to their information on the account page.
    • Request the deletion of personal information (within the limits allowed by law).
    • Opt-out of future processing of personal information.
Note: Requesting the deletion, modification, or restriction of information processing may lead to changes, limitations, or interruptions in the use of the Services we provide.
VII. INFORMATION SECURITY AND SAFETY
We establish and maintain a strict internal network security system to protect information from unauthorized access, ensure data integrity, and prevent misuse.
 
Zoho’s data storage centers meet international standards for quality and security, including:
    • ISO 9001:2015: Standard for Quality Management Systems.
    • ISO 27001:2013: Standard for Information Security Management Systems.
    • ISO 22301:2012: Standard for Business Continuity Management.
VIII. EFFECTIVENESS
    • This Policy is interpreted and governed by the laws of Vietnam.
    • This Policy complies with current personal data protection regulations in Vietnam.
    • This Policy is effective from January 1, 2026, and may be updated or changed by us from time to time to align with legal regulations and service orientations.

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